Cookie Policy
Last Updated 22 April 2026
1. Introduction
This Cookie Policy explains how Greenlist Supplies (ABN: 79 589 428 556) (“we”, “us”, “our”) uses cookies and similar tracking technologies on our website at http://www.greenlistsupplies.com and our wholesale client ordering portal (“the Platform”).
It should be read alongside our Privacy Policy, which explains how we collect and handle personal information more broadly. A summary of our cookie use is included at Section 1.6 of that Policy.
This Cookie Policy provides the full detail.
By continuing to use our website or portal after being presented with our cookie consent notice, you acknowledge that you have read and understood this Cookie Policy. You may withdraw or adjust your consent at any time using the methods described in Section 6.
If you have any questions about how we use cookies, contact us at:
Krish Patel: krish.pate@greenlistsupplies.com
Melvin Joseph: melvin.joseph@greenlistsupplies.com
Postal Address: 3 Appleton Road Piara Waters, Western Australia, Australia 6112
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to the website owner about how the site is being used.
Cookies do not contain executable code and cannot be used to run programs or deliver viruses to your device. They are associated with your browser on a particular device, not with you personally, though when combined with account login, cookie data may be linked to your individual account record.
2.1 Types of Cookies by Origin
First-Party Cookies
First-party cookies are set directly by Greenlist Supplies via our website and portal. These are used to keep the Platform running and to remember your preferences and session.
Third-Party Cookies
Third-party cookies are set by external services that we use on the Platform, such as Google Analytics for website traffic analysis, and Stripe for payment processing. These cookies are governed by the privacy policies of those third parties, which are linked in Section 5 of this Cookie Policy.
2.2 Types of Cookies by Duration
Session Cookies
Session cookies are temporary. They are stored in your browser’s memory only for the duration of your visit and are automatically deleted when you close your browser. They are essential for keeping you logged in as you navigate between pages on the Platform.
Persistent Cookies
Persistent cookies remain on your device after you close your browser, for a defined period of time or until you manually delete them. They allow the website to recognise you when you return and remember your preferences across multiple visits.
3. How we Use Cookies
We use cookies for the following purposes. Each category is explained in detail, with a full list of specific cookies provided in Section 4.
3.1 Essential Cookies (Strictly Necessary)
These cookies are required for the Greenlist Supplies website and portal to function. Without them, core services including secure login, session management, and order processing cannot operate. Because these cookies are strictly necessary for the Platform to work, they are active at all times and cannot be disabled through our consent controls.
Essential cookies do not collect any information about you that could be used for marketing or tracking your activity across other websites.
- Maintaining your login session while you navigate the portal.
- Keeping your shopping cart or order draft active during a session.
- Protecting form submissions from cross-site request forgery (CSRF attacks).
- Storing your cookie consent preference so we do not ask you on every page visit.
- Load balancing across our server infrastructure to ensure availability.
3.2 Analytics Cookies
Analytics cookies help us understand how visitors interact with our website and portal. The information collected is aggregated and anonymised, it does not identify you personally. We use this information to improve the layout, content, and performance of the Platform over time.
Specifically, analytics cookies allow us to:
- Understand which pages are visited most frequently and for how long.
- Identify where visitors come from (search engine, direct, referral link).
- Track the flow of users through the account application and ordering process.
- Identify pages or steps in the portal where clients experience difficulty or drop off.
- Measure the effectiveness of any updates we make to the site.
3.3 Functional/ Preference Cookies
Functional cookies allow the Platform to remember choices you have made in order to provide a more personalised experience. These cookies may be set by us (first-party) or by third-party services embedded in our Platform.
Examples of what functional cookies remember:
- Your preferred language or regional settings.
- Whether you have previously accepted our cookie notice (so we do not show it again).
- Display preferences such as table view vs. grid view in the product catalogue.
- Your recently viewed products within the portal.
Disabling functional cookies will not prevent you from using the Portal, but some features may not work as expected and your preferences will not be saved between visits.
3.4 Payment Processing Cookies
When you proceed to payment within the Portal, our payment gateway provider Stripe Payments Australia Pty Limited (ABN: 66 160 180 343) may set cookies and use browser storage to:
- Verify that your payment session is secure and has not been tampered with.
- Detect and prevent fraudulent transactions.
- Remember your payment progress if the transaction is interrupted.
Stripe does not use these cookies to serve advertising. Their use is limited to the payment process. Stripe’s Privacy Policy is linked in Section 5.
4. Cookies We Use
4.1 Essential Cookies
These cookies are strictly necessary for the Platform to operate. They cannot be disabled without preventing core functionality.
4.2 Analytics Cookies
These cookies collect anonymised information about how visitors use our website. They cannot be used to identify you personally.
4.3 Functional/ Preference Cookies
These cookies allow the Platform to remember your preferences and improve your experience.
4.4 Payment Processing Cookies
These cookies are set by Stripe during the payment process. They are active only when you proceed to checkout.
5. Third-Party Service Providers
Where third-party services set cookies on our Platform, those third parties have their own privacy and cookie policies that govern how they handle data collected through those cookies. We are not responsible for the content or practices of third-party websites or services.
The third-party providers currently used on the Greenlist Supplies Platform, and links to their relevant policies, are listed below.
6. Your Cookie Choices & How to Opt Out
You have several ways to control which cookies are active when you use the Greenlist Supplies Platform. The options available to you depend on the cookie category.
6.1 Cookie Consent Banner
When you first visit our website, a cookie consent banner will appear. Through this banner you can:
- Accept all cookies: enables all categories including analytics and functional cookies
- Decline non-essential cookies: only essential and payment processing cookies will be active
- Manage preferences: individually toggle each cookie category on or off
Your preference is stored using the consent cookie listed in Section 4.1 and will apply for 12 months from the date of your choice. You can revisit your preference at any time by clicking the ‘Cookie Preferences’ link in the footer of our website.
6.2 Opting Out of Google Analytics
You can prevent Google Analytics from collecting data about your use of our website in two ways:
- Option A- Google Analytics Opt-Out Browser Add-on: Google provides an official browser add-on that prevents Google Analytics JavaScript from sharing information with Google Analytics. It is available for Chrome, Firefox, Safari, Opera, and Edge. Install it at: tools.google.com/dlpage/gaoptout
- Option B- Cookie Preference Centre: Decline analytics cookies through our cookie consent banner or preference centre (see Section 6.1). This disables the loading of Google Analytics scripts on our website entirely for your browser.
6.3 Browser-Level Cookie Controls
All major browsers allow you to view, manage, and delete cookies stored on your device. Instructions for the most commonly used browsers are provided below.
- Google Chrome: Settings > Privacy and Security > Cookies and other site data. You can clear cookies, block third-party cookies, or manage exceptions per site.
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data. You can clear all cookies or manage which sites are permitted to set them.
- Apple Safari (Max): Preferences > Privacy > Manage Website Data. You can remove all cookies or delete cookies from specific sites.
- Apple Safari (iPhone/iPad): Settings > Safari > Advanced > Website Data. Tap ‘Remove All Website Data’ or swipe to delete individual site data.
- Microsoft Edge: Settings > Cookies and Site Permissions > Cookies and Site Data. You can block, allow, or clear cookies across all sites.
6.4 Important Note on Disabling Essential Cookies
Essential cookies (Section 4.1) cannot be disabled through our consent banner because they are technically required for the Platform to function. If you disable these cookies using your browser settings, the following features will not work:
- You will not be able to log in to the Greenlist Supplies portal.
- Items added to your cart will not persist between pages.
- Form submissions (including login and checkout) may fail due to missing CSRF protection.
- Your cookie consent preference will not be saved, and the consent banner will reappear on every visit.
If you need access to the portal but are experiencing cookie-related issues, please contact us at the details in Section 1 or 10.
7. Data Collected Through Cookies
Some cookies collect data that may constitute personal information under the Privacy Act 1988 (Cth). The table below summarises what data is collected through cookies and how it is handled.
| Cookie Category | Data Collected | Is It Personal Information? | How Long Retained |
| Essential | Session ID, login token, CSRF token, cart state | Session ID may be linked to your account record once logged in | Session only, or as per cookie duration in Section 4.1 |
| Analytics (Google Analytics) | Anonymised client ID, pages visited, session duration, device/browser type, geographic region (city level) | Not directly — the client ID is anonymous and not linked to your account | 2 years (via Google’s data retention setting — we configure GA4 to 14-month retention) |
| Functional | Language preference, recently viewed product IDs, display preferences | Product IDs are not personal. Preferences are linked to your browser only | Up to 1 year or as per cookie duration in Section 4.3 |
| Payment (Stripe) | Anonymous browser fingerprint, session integrity data | Not personally identifiable in isolation — used solely for fraud prevention | Session to 1 year depending on cookie (see Section 4.4) |
For full details on how personal information collected through the Platform (including data linked to cookie identifiers) is handled, stored, and protected, please refer to our Privacy Policy at www.greenlistsupplies.com/privacy-policy.
8. Legal Basis for Using Cookies
Greenlist Supplies operates as a business registered in Australia. The primary legal framework governing our use of personal information is the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs).
8.1 Essential Cookies
Our use of essential cookies does not require your consent because these cookies are technically necessary to provide the services you have requested. Specifically, access to the portal and order processing. This is consistent with our legitimate interests in operating a functioning online ordering platform, and no less privacy-invasive means of providing these services exists.
8.2 Non-Essential Cookies (Analytics, Functional)
For cookies that are not strictly necessary, including Google Analytics cookies and functional preference cookies, we rely on your informed consent provided through our cookie consent banner. You may withdraw this consent at any time using the methods in Section 6.
8.3 If You Are Location in the European Union or United Kingdom
If you access the Greenlist Supplies website from within the European Union or United Kingdom, the General Data Protection Regulation (GDPR) or UK GDPR may apply to certain aspects of your data. In those circumstances:
- Essential cookies are placed under the legal basis of legitimate interests or contract performance.
- Analytics and functional cookies are placed only with your explicit prior consent.
- You have the right to withdraw consent at any time with no detriment.
- You have rights to access, rectify, erase, and object to processing of your personal data.
To exercise any of these rights, contact us using the details in Section 1 or 10.
9. Updates to this Cookie Policy
We may update this Cookie Policy from time to time. This may occur when:
- We install new tools, plugins, or services on the website that set additional cookies.
- We remove or replace existing tools.
- Australian privacy laws or GDPR requirements change in a way that affects our cookie practices.
- Our cookie consent management platform updates its recommended policy language.
When we make material changes to this Cookie Policy, particularly changes that affect which cookies we use or how non-essential cookies are handled, we will update the ‘Last Updated’ date at the top of this page and where appropriate, notify registered portal clients by email.
For minor or administrative changes (such as correcting a cookie duration or adding a placeholder row), we will update the document without separate notification.
We recommend reviewing this Cookie Policy periodically, particularly if you are a procurement manager, legal representative, or IT administrator at a business that has an account with us. The most current version will always be available at:
10. Contact Us- Cookie Policy Enquiries
Krish Patel: krish.patel@greenlistsupplies.com
Melvin Joseph: melvin.joseph@greenlistsupplies.com
Email: info@greenlistsupplies.com
Postal Address: 3 Appleton Road Piara Waters, Western Australia, Australia 6112
If you are not satisfied with our response to your enquiry, you may also contact the Office of the Australian Information Commissioner (OAIC):
Website: oaic.gov.au
Phone: 1300 363 992
Post: GPO Box 5218, Sydney NSW 2001
Want to learn more about our pricing? Request a quote and one of our team members will reach out to you with a personalised quote.